How CX Is Impacting Consumer Preferences For Emerging Fast-Casual Brands
Second to None
APRIL 3, 2018
Another impactful trend in this industry is the proliferation of different ordering technologies. In the past, convenience was offered via rapid speed of service and enhanced drive-thru technologies, but now this value is being taken care of via eCommerce channels. 1] [link]. [2] 2] [link]. [3]
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