Remove Customer Service Training Remove Loyalty Programs Remove Poor Customer Service Remove Rewards Programs
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5 Top Customer Service Articles for the Week of September 9, 2019

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When Loyalty Rewards Expire, So Does A Customer’s Loyalty by Dan Gingiss. Forbes) Rewards programs can be lucrative for loyal customers, but when companies add lots of rules and restrictions to a loyalty program, it can actually have the opposite effect. Most drive repeat business.