Customer Satisfaction Employee Experience Exceptional Customer Service Magazine 
ShepHyken
FEBRUARY 20, 2024
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What role does employee experience play in customer experience? How can companies improve employee experiences for better customer experiences? Be a customer of your own business.
customer sure
JANUARY 10, 2024
Some companies fail to actively seek and listen to what their customers have to say, missing out on valuable insights that can inform decision-making. Regularly collecting feedback through surveys , reviews, and social media channels is essential for evaluating and improving customer satisfaction and expectations.
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