Customer Retention Exceptional Customer Service Magazine Rewards Programs 
CSM Magazine
AUGUST 21, 2023
Offer rewards, discounts, and other incentives to customers who frequently shop with your brand. A loyalty program creates a sense of community and makes customers feel valued and appreciated. Offer Exceptional Customer Service Nothing beats great customer service when it comes to building relationships with customers.
ShepHyken
MAY 30, 2022
Each week I read many customer service and customer experience articles from various resources. This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. My Comment: If you have a rewards program, is it working? 5 Strategies for Increasing Customer Retention by Andrian Valeanu.
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