Customer Focused Customer Service Representative Magazine Sales 
LiveChat
NOVEMBER 16, 2018
This intense customer focus has paid off for those who’ve gotten their customer experience just right. Research from American Express shows that 70% of customers are willing to pay a premium to do business with a company that offers great customer service. The result? Why fall into such a trap? Quality Over Speed.
ProProfs Chat
JUNE 30, 2020
Well, Jeanne Bliss (a known authority on customer experience) talks about how you can do this with the five-competency model she used to coach Chief Customer Officers and C-Suite. Books on Customer Service Culture. For that to happen for your business, make sure that you have a great customer service culture in place.
Expert insights. Personalized for you.
45 
Let's personalize your content