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Customer Experience Influencers You Must Follow – Part 2

Customer Guru

DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. John Formica Follow @JohnFormica. Joseph Michelli Follow @josephmichelli.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. Leslie O’Flahavan. Myra Golden.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. Leslie O’Flahavan. Myra Golden.