Customer Care, Customer Focused, Customer Service Representative and White Paper

This Is How You Save On Customer Support

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NOVEMBER 16, 2018

From becoming “friends” with customers via social media to getting inside their pockets via smartphone apps to offering customer support 24 x 7 x 365, businesses have pulled no stops at pleasing the customer in the race for market domination. No one ever said that having a customer care number was a necessity to run a business!

Poor Customer Service

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Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?

Tricia Morris

SEPTEMBER 4, 2015

Historically and for the most part still today, customer service agents are paid a relatively low amount to be the face of a brand or organization when customers have questions or issues surrounding an organization, its products or services.

Engagement

Engagement Customer Service Customer Service Representative Employee Engagement

Customer Experience Update

This Is How You Save On Customer Support

Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?

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