Beyond Omnichannel: How 3 Brands Deliver State-of-the-Art CX for Modern Consumers
UJET
OCTOBER 22, 2020
, the app that connects pet owners with pet sitters and dog walkers in their area, are leveraging these capabilities to deliver a more enjoyable user experience. knew they needed to create an intuitive mobile customer service experience. As a result, the company reduced their in-app voice wait times by 50%.
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