Communication, Customer Insights, Customer Philosophy and Leadership

Customers-Employees-Leadership: Distinguishing Between ‘Caring About’ And ‘Caring For’- And Why It Matters

Maz Iqbal

DECEMBER 22, 2014

What Has This To Do With Leadership? I invite you to consider that this distinction between ‘caring about’ employees and ‘caring for’ the person whether under the label ‘customer’ or the label ‘employee’ can be used to distinguish between management and leadership.

Leadership

Leadership Customer Philosophy Employee Engagement Loyalty

Customer / Leadership: What Is The Access To Cultivating Greatness?

Maz Iqbal

DECEMBER 30, 2014

It began to manifest to her eyes, and she began to communicate with that beauty. The more the work progressed, the more she began to feel delighted with it, attracted by that beauty to which she was devoting her time. It was no longer a statue for her, it was a living being.

Leadership

Leadership Customer Philosophy Customer Journeys CRM

Customer Experience Update

Customers-Employees-Leadership: Distinguishing Between ‘Caring About’ And ‘Caring For’- And Why It Matters

Customer / Leadership: What Is The Access To Cultivating Greatness?

Webinars

Stay Connected