7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?
SmartKarrot
APRIL 21, 2022
The entire C-suite is responsible for the customer. The C-suite needs to exude customer centricity with the CEO at the helm of affairs. CCO (Chief Customer Officer) – Leading the customer grievances to the top management. Government, banking, and insurance are the sectors with CDOs.
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