Lumoa

FEBRUARY 9, 2023

Actionability is also, as we believe, one of the essential aspects of customer experience management. According to Forrester, the ladder to customer-centric transformation consists of 5 steps: Secure the executive support : customer experience transformation is set up from the top.

Net Promoter Score 445

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 445

Lumoa

MARCH 20, 2018

Actionability is also, as we believe, one of the essential aspects of customer experience management. According to Forrester , the ladder to customer-centric transformation consists of 5 steps: Secure the executive support : customer experience transformation is set up from the top. Do you love CEM as much as we do?

Net Promoter Score 286

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 286

Lumoa

MARCH 20, 2018

Actionability is also, as we believe, one of the essential aspects of customer experience management. According to Forrester , the ladder to customer-centric transformation consists of 5 steps: Secure the executive support : customer experience transformation is set up from the top. Do you love CEM as much as we do?

Net Promoter Score 160

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 160