Breaking Adoption Inertia: How to Get Teams to Stick with New Software
ChurnZero
JANUARY 28, 2022
I’ve had the pleasure of working with some incredible teams during my time in Customer Success. So, I’d like to give a quick shoutout to Lauren Dill , Director of Success & Services at Ellevation Education, and Kelly Jo Drey , Partner Success Operations Manager at FreeWill. Customers come and go. Now, let’s get started.
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