Cloud-Based Customer Service and Customer Experience: Verint’s Acquisition of Contact Solutions
Natalie Petouhof
FEBRUARY 22, 2016
announced its acquisition of Contact Solutions , a leading provider of real-time, contextual customer care solutions. Verint customers will be able to extend their investments in omnichannel customer engagement with expanded cloud-based voice and mobile self-service options. Verint ® Systems Inc.
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