Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?
Magellan Solutions
JULY 29, 2021
The coronavirus pandemic has been tough on the contact center services Philippines and on a global level. . Luzuriaga further states, “The chatbot is at the bottom of the rung.” It dramatically heightened customers’ expectations. Intelligent virtual agents work to increase contact rates.
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