Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas
AWS Machine Learning
DECEMBER 21, 2023
Great customer experience provides a competitive edge and helps create brand differentiation. As per the Forrester report, The State Of Customer Obsession, 2022 , being customer-first can make a sizable impact on an organization’s balance sheet, as organizations embracing this methodology are surpassing their peers in revenue growth.
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