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The Ultimate Guide to NPS Benchmarking in Retail

SurveySensum

And the simple and effective tool to achieve this is the Net Promoter Score (NPS). The NPS score of your business determines how loyal your customers are and how likely they are to recommend you to others. Higher NPS scores indicate you have more customers to promote your business. But the NPS score isn’t enough.

NPS 52
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Your Ultimate Guide to Brand Perception

ProProfs Chat

If your customers are not familiar with your brand values or your offerings, they will be hesitant to purchase your products. Hence, having a positive brand image makes it easy to sell your new products. (b) Are they happy with their experience with your brand? Brand Net Promoter Score (NPS) Template.

Brands 111