Brand Values Definition Rewards Programs Sales 
Joe Rawlinson
JULY 24, 2019
From expeditious customer service and product quality to brand values and convenience, there are a host of factors that influence customer satisfaction. Here, we look at five ways you can improve customer retention and subsequently improve your sales. Customer Reward Programs. Real-Time Customer Support.
ShepHyken
OCTOBER 13, 2017
After those dozens of doomsday opinion posts, we’re now seeing that offline retail is definitely not dead. That’s important because customer-centricity continues to be the driving force behind sales, and true customer loyalty. So, what’s the future of brand loyalty? Is your brand eco-focused?
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