Remove B2C Remove Customer Relationship Management Remove Customer Retention Remove Exceptional Customer Service
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Top 5 Customer Service & CX Articles for the Week of July 24, 2023

ShepHyken

My Comment: Is B2B customer service really that different from B2C customer service? I’ve preached that everyone compares their experiences to the best service they have ever had, regardless of who provided it and where it happened. My Comment: I love a good list, and this one fits the bill.