Remove Average Handle Time Remove Customer Change Remove Customer Insights Remove Touchpoint
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Learning to Adapt in an Ever Changing Market With Nate Brown

Kustomer

Companies that learn to listen to their customers whether from feedback through structured or unstructured channels, will be better equipped to adapt to the ever changing market. As the market and customer changes, companies change. It’s almost by touchpoint, it sounds like, right? Nate Brown: (03:53).