5 Easy Ways to Turn Your Outbound Contact Center Campaigns Into Success
NobelBiz
MARCH 14, 2022
Michael Ferree, CEO & Founder of Lead Generation World & CEO of contact.io, has more to say on how to get people to answer your calls. Average Handling time The Average Handling Time for Contact Centers is the amount of time an agent spends on calls, including any time spent on hold or transferring calls.
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