Average Handle Time Call Center Experience Customer Focused Tips 
Magellan Solutions
MARCH 14, 2023
No wonder the call center industry remains to be the ‘sunshine industry’ through the years. But this is only the tip of the iceberg. There are several other concerns that need to be addressed, and companies have now started focusing on enhancing the quality of service. Signposting is a great example of this.
Magellan Solutions
AUGUST 4, 2021
No wonder the call center ph industry remains to be the ‘sunshine industry’ through the years. . But this is only the tip of the iceberg. There are several other concerns that need to be addressed, and companies have now started focusing on enhancing the quality of service. Real-time customer feedback.
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