6 Mistakes to Avoid at All Cost in Customer Service Phone Support
NobelBiz
FEBRUARY 17, 2023
For instance, a customer who requires assistance with the purchase process will be sent to a sales assistant agent. This agent will be able to answer the customer demands in a more efficient way. Giving each caller the proper support is what it means in practice. Mistake 2: Keep your client waiting on the line “All our agents on the line.
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