5 Top Customer Service Articles For the Week of March 20, 2017
ShepHyken
MARCH 20, 2017
No More Nonpologies: Apologize to Customers Like You Mean It by Leslie O’Flahavan. Shep Hyken is a customer service expert, professional speaker and New York Times bestselling business author. Here are my top five picks from last week. For information contact or www.hyken.com. Follow on Twitter: @Hyken.
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