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4 ways to keep your contact center agents engaged

Calabrio

As companies have expanded self-service options on their websites and have adopted new channels, many questions have been eliminated or filtered through email or social media channels. Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way.

article thumbnail

4 ways to keep your contact center agents engaged

Calabrio

As companies have expanded self-service options on their websites and have adopted new channels, many questions have been eliminated or filtered through email or social media channels. Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way.

article thumbnail

4 ways to keep your contact center agents engaged

Calabrio

As companies have expanded self-service options on their websites and have adopted new channels, many questions have been eliminated or filtered through email or social media channels. Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way.