Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022
TechSee
JUNE 16, 2022
Eric’s favorite motto is “The Customer Experience is Paramount and must be the driving force to any organization.” His achievements speak for themselves, from driving return authorizations approvals to 24 hours from 30 days, to reducing Monthly Abandon Rate to 3% from 20-30%. He also sits on the board of Directors for CSPN.
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