7 Amazing Cases of Outsource Customer Service Philippines
Magellan Solutions
JULY 5, 2021
Significant decrease in the client’s Average Handling Time (AHT) by 34% in 30 days. Case 3: Online Retailer of CDs, DVDs, and books. This retailer outsourced another contact support center to manage their customer care. This business specializes in enhancing retail store experience.
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