How To Measure The Service Level In Call Centers?
NobelBiz
FEBRUARY 17, 2023
Social media: 80% of contacts are answered within 20 minutes. Properly handling several communication channels means having the right solution for your call center. In that regard, you need a true Omnichannel Solution that can manage phone, social media, SMS, e-mail, web chat, and live chat. From a value of $10.11
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