How To Measure The Service Level In Call Centers?
NobelBiz
FEBRUARY 17, 2023
The greatest strategy to maintain the service level is to motivate your agents. Kevin Daly, Founder of ValueAd and creator of Bestpair says that when call center agents have engaged and non-robotic conversations with your customers, relationships are built. billion by 2029, an increase of 12.2%. From a value of $10.11
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