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The Importance of Mobile Customer Experience in 2023

SurveySensum

It’s high time that brands start focusing on creating exceptional experiences through their mobile apps as part of their broader customer experience management strategy. But how to do that? Well, you can start by scrolling down and exploring the 9 proven ways to improve your mobile customer experience. billion by 2028.

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Automated Interaction Summaries: A Catalyst for Enhanced Efficiency and Engaging Customer Interactions

NobelBiz

over the forecast period (2023 – 2028). Automated Interaction Summaries are more than just a technological innovation; they are a catalyst for transforming customer service experiences. Organize comprehensive training sessions to ensure all agents understand how to use the technology effectively.