Call Center BPO Philippines Software (2021 Features & Pricing)
Magellan Solutions
AUGUST 5, 2021
To manage this call volume , you need phone systems with advanced features like call transferring, group conferencing, voicemail support, and more. Automated call distribution (ACD) . Real-time customer cards . Customized call queues. Supports voicemail recognition. • Omnichannel call routing.
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