75 Must-Know Customer Experience Statistics to Move Your Business Forward in 2022
SmartKarrot
FEBRUARY 16, 2022
Customer Experience (CX) tells a lot about businesses as well as consumers. Here are some numbers defining its significance – Despite the growing demand, overall customer satisfaction was up by only 2% across most channels by 2020. 80% of B2B buyers expect a purchase experience similar to that of B2C customers.
10 
Let's personalize your content