Call Center Dialer Software: Optimization Best Practices
NobelBiz
MAY 9, 2023
billion in 2020 and is expected to grow at a compound annual growth rate (CAGR) of 37% from 2021 to 2028. Customer Segmentation Categorizing customers based on factors like their demographics, purchase history, and communication preferences can help tailor the dialing approach and improve contact rates. Train Your Agents Well A.
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