2018 e-support Mobile Customer Service Retail 
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MAY 6, 2020
Negative Customer Experience Statistics. Importance of Customer Experience Statistics. Improving Customer Experience Statistics. Marketing Customer Experience Statistics. B2B Customer Experience Statistics. Retail Customer Experience Statistics. Mobile Customer Experience Statistics.
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MAY 9, 2018
In fact, it’s estimated that by the end of 2018, mobile purchases will represent 27% of all e-commerce purchases. Holding onto those hard-won customers is key to a successful business since the cost of acquiring new customers is nearly seven times the cost of maintaining an existing one. First things first.
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