Remove 2016 Remove Customer Care Remove Customer Focused Remove Mobile Customer Service
article thumbnail

5 Top Customer Service Articles For the Week of December 19, 2016

ShepHyken

Making the Case for Investing in Social and Mobile Customer Service by SparkCentral. SparkCentral) This guide lays out the integral components needed to establish a successful social media customer care strategy and makes a case for providing the right care in the right way. Follow on Twitter: @Hyken.