10 Things Every SaaS Business Should Know About Net Promoter Score
Wootric CX Blog
MAY 12, 2020
It’s true that Net Promoter Score is a great way to engage with your customers and solicit tons of feedback. As a SaaS company with SaaS customers like Zoom, DocuSign and Hubspot, we have a unique perspective on NPS in cloud software. Here is more on how and why to customize the follow-up question. Reach end users.
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