2014 Call Center Experience Interaction System 
Talkdesk
NOVEMBER 8, 2016
Talkdesk’s Customer Experience Weekly (CXW) brings together the best information and insights from around the web on subjects related to CX. Amelia was created in 2014, and features some superhuman capabilities: Amelia…has an understanding of the semantics of language and can learn to solve business process queries like a human.
Talkdesk
NOVEMBER 8, 2016
Talkdesk’s Customer Experience Weekly (CXW) brings together the best information and insights from around the web on subjects related to CX. Amelia was created in 2014, and features some superhuman capabilities: “Amelia…has an understanding of the semantics of language and can learn to solve business process queries like a human.
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