Remove 2009 Remove Infographics Remove Measurement Remove NPS
article thumbnail

Are You Experienced Enough in Customer Experience #INFOGRAPHIC

Win the Customer

Whether your organization is a practitioner of Net Promoter Score (NPS) or some other method of determining customer loyalty and customer advocacy, it’s clear that promoters or loyal customers are critical to the long-term sustainability of the organization and typically result in lower costs to operations. Category-leading brand.