2009 Customer Focused Customer Service Training Reference 
ShepHyken
JULY 11, 2022
It’s part of the customer experience. Are you delivering information that adds value to customers and enhances their experience with your brand? The beginning of the article references Asian companies. The Retention Crisis: Should We Be Treating Employees More Like Customers? That’s marketing and CX. I’m not sure why.
SmartKarrot
FEBRUARY 15, 2022
Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. Bob Thompson has a wealth of expertise in customer-facing areas such as customer service and sales. Bob Thompson. Chelsea Krost. Martin Hill. Shep Hyken. Steve Curtin.
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