2004 Customer Relationship Management Leadership Voice of Customer 
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. Bill has over thirty years of luxury resort/club management experience. Bill Quiseng. Bruce Temkin.
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. Bill has over thirty years of luxury resort/club management experience. Bill Quiseng. Bruce Temkin.
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