Loyalty Programs Online Experience Touchpoint Video 
Ecrion
SEPTEMBER 3, 2020
The first thing you should do is take a step back and imagine how your customer would have the ideal experience on your website and/or app. Viewing your business from your customers’ shoes will allow you to create the perfect touchpoints and optimize the user experience on your platform. Social Media.
Pointillist
JUNE 15, 2018
By mapping the customer journey you are able to analyze the complete experience from end-to-end in the eyes of your customer. Different customers will have different experiences and you will visually be able to see each one, the various touchpoints encountered and the actions taken from there. Build Effective Loyalty Programs.
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