Remove Customer Service Strategies Remove e-support Remove Mobile Customer Service
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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **. . ROI of Social Customer Service- Upcoming. • ROI of Social Customer Service- Upcoming. • Mobile Customer Service-Upcoming. **.