10 Steps to Immediately Improve Customer Retention With Journey Analytics
Pointillist
JUNE 15, 2018
Much of the marketing world is still focused on customer acquisition, but to improve customer retention will yield f ar better ROI and cost about 5-25X less than customer acquisition. What is Customer Retention? It would be easy to define and measure if we relied on the customer to indicate they are no longer a customer.
110 
Let's personalize your content