Remove Customer Care Remove Customer Service Training Remove Entertainment Remove Loyalty Programs
article thumbnail

5 Top Customer Service Articles For the Week of May 28, 2018

ShepHyken

He used the Ritz-Carlton story as just one interesting illustration of how an All About Them culture was an important part of Walker & Dunlop’s client service and its business. My Comment: Bruce Turkel is a branding expert and writes a weekly informative and often entertaining (and sometimes edgy) blog post.