5 Top Customer Service Articles For the Week of December 19, 2016
ShepHyken
DECEMBER 19, 2016
5 Technologies for Delighting Connected Customers by Vala Afshar. Next in Tech) Consumers and business buyers expect emerging tech to change their experience with your company. Making the Case for Investing in Social and Mobile Customer Service by SparkCentral. consumers send a text message at least once a day.”
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