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Four Key Considerations for Adopting AI for Debt Collection

Interactions

From consumer lending to debt collection, machine learning is increasing the profitability of managing receivables, through streamlined services and data-driven insights that maximize returns on investment, while simultaneously improving customer experience. 1) Trust. 4) Productivity.

article thumbnail

Four Key Considerations for Adopting AI for Debt Collection

Interactions

From consumer lending to debt collection, machine learning is increasing the profitability of managing receivables, through streamlined services and data-driven insights that maximize returns on investment, while simultaneously improving customer experience. 1) Trust. 4) Productivity.

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Call Center Dialer Software: Optimization Best Practices

NobelBiz

Without even diving into the technology or settings, the simple fact of introducing an autodialer in its most simplistic form can bring a tremendous return on investment. Answering machine detection is adjustable to either disconnect a call or drop a pre-recorded voicemail. If you have 15 agents, that is a total of 11.25