Magellan Solutions
MARCH 14, 2023
Magellan Solutions improving your call center experience Philippines Every call center manager balances many things at the same time on a day-to-day basis. It is also important for us to implement and communicate a robust absence management policy.
Magellan Solutions
AUGUST 4, 2021
Magellan Solutions improving your call center experience Philippines. Every call center manager balances many things at the same time on a day-to-day basis. . It is also important for us to implement and communicate a robust absence management policy. Net Promoter Scores (NPSs).
Magellan Solutions
JULY 29, 2021
Live agents who only speak with qualified leads avoid time wasted on voicemails, hang-ups, and dropped calls. Contact center teams can maximize their time and efforts, getting big results that benefit everyone. The role of AI in the call center environment during and after the COVID-19 pandemic is significant.
Expert insights. Personalized for you.
52 
Let's personalize your content