Brands Interaction Virtual Agent Virtual Call Center 
Win the Customer
DECEMBER 15, 2015
We’ve also seen more companies use preemptive service to resolve our issues with minimal interaction like when smartphones tell us a bug has been fixed and to update our operating system to resolve it. Customer experience continues down a path of rapidly advancing technology with trends pointing to a virtual experience.
Magellan Solutions
JULY 29, 2021
Your platform can take the initiative on outbound calls, helping your team sort through hundreds of prospects to find the people most likely to want your services or products. Through friendly interactions, your virtual agent can ensure that your live agents speak with the most qualified leads.
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