Brand Values Customer Service Training Interaction Touchpoint 
Pretium Solutions
APRIL 12, 2012
Is it just my age (okay, over 50), or do most young customer-facing employees seem to have absolutely no purpose as they wander aimlessly through each customer encounter? Each customer interaction is the same. And it is making these touchpoints wildly successful! I was amazed at the difference!
Pretium Solutions
APRIL 12, 2012
define your brand vision , what you and your products and services stand for, and. Is it just my age (okay, over 50), or do most young customer-facing employees seem to have absolutely no purpose as they wander aimlessly through each customer encounter? . Each customer interaction is the same.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Pretium Solutions
APRIL 12, 2012
define your brand vision , what you and your products and services stand for, and. Is it just my age (okay, over 50), or do most young customer-facing employees seem to have absolutely no purpose as they wander aimlessly through each customer encounter? . Each customer interaction is the same.
Pretium Solutions
APRIL 12, 2012
define your brand vision , what you and your products and services stand for, and. Is it just my age (okay, over 50), or do most young customer-facing employees seem to have absolutely no purpose as they wander aimlessly through each customer encounter? . Each customer interaction is the same.
Pretium Solutions
APRIL 12, 2012
Is it just my age (okay, over 50), or do most young customer-facing employees seem to have absolutely no purpose as they wander aimlessly through each customer encounter? Each customer interaction is the same. And it is making these touchpoints wildly successful! I was amazed at the difference!
Expert insights. Personalized for you.
60 
Let's personalize your content