Lumoa

FEBRUARY 9, 2023

including an improved camera in the next generation of the smartphone) Training and new incentives to personnel to adjust their behavior (e.g. Support consistent employee training, add customer-centricity into the principles and mission, and involve cx training in the onboarding program.

Net Promoter Score 445

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 445

Lumoa

MARCH 20, 2018

including an improved camera in the next generation of the smartphone) Training and new incentives to personnel to adjust their behavior (e.g. Support consistent employee trainings, add customer centricity into the principles and mission and involve cx training in the onboarding program. Do you love CEM as much as we do?

Net Promoter Score 286

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 286

Lumoa

MARCH 20, 2018

including an improved camera in the next generation of the smartphone) Training and new incentives to personnel to adjust their behavior (e.g. Support consistent employee trainings, add customer centricity into the principles and mission and involve cx training in the onboarding program. Do you love CEM as much as we do?

Net Promoter Score 160

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 160

ClearAction

FEBRUARY 7, 2016

Customer Experience Management Improves Brand Value article. 76% of companies motivate employees to treat customers fairly; 62% provide the right tools and training to earn customers’ trust; 42% agree that they can do what is right despite the pressure to make current-period financial numbers.(1). Employee Engagement.

Customer Experience 48

Customer Experience Customer Centricity Employee Engagement Social Media 48