Remove 2030 Remove Loyalty Programs Remove Tips
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

STEP 3: Resolve those issues Use this feedback to make adjustments to your product assortment, pricing strategies, or loyalty program to meet their evolving preferences and expectations. Fact : In 2021, the global market value of self-service systems was over 4 billion USD, and it is expected to hit 13-14 billion USD by 2030.

Retail 52